Question 1

What is Awaaz?

Accepted Answer

Awaaz is a voice-first tool that lets Indian kirana (neighbourhood grocery) shop owners create a live online storefront by speaking in Hindi for about 60 seconds. The AI transcribes the speech, extracts the shop's details, and publishes a shareable storefront with WhatsApp ordering and UPI payments.

Question 2

How do I create a store with Awaaz?

Accepted Answer

Register with your WhatsApp number, tap the record button, and speak naturally in Hindi about your shop — its name, address, opening hours, products and prices. Awaaz extracts the details into a storefront you review and publish. The whole process takes about a minute.

Question 3

Is Awaaz free?

Accepted Answer

Yes. Awaaz has a Free Forever plan that includes one live storefront, voice-based creation, WhatsApp ordering, a UPI QR code, an embedded map, pickup or delivery, and unlimited products.

Question 4

What languages does Awaaz support?

Accepted Answer

Awaaz supports Hindi and English today, with more Indian languages — including Kannada, Tamil, Telugu, Marathi, Bengali, Gujarati, Punjabi and Malayalam — coming soon.

Question 5

How do customers order from an Awaaz storefront?

Accepted Answer

Customers open the shop's link, add products to a cart, and send the order to the shopkeeper on WhatsApp. They pay using the shop's UPI QR code, and can choose pickup or delivery where the shop offers it.

Sharma Store

Products

WhatsApp order

Pay by UPI

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